Novak Animal Care Center veterinario en Lake Havasu City

We’re so glad you had a positive experience with us! Thank you for your support and for allowing us to care for your pet. 💜

Thank you for taking the time to share your concerns. We understand that unexpected costs can be frustrating, especially when comparing prices online. After reviewing your account, we found that the medication price listed as $98 was the result of an internal pricing error. We have since corrected that error, and the medication pricing has been adjusted back to its original price that it was in June. We apologize for any confusion this may have caused. We also understand that online retailers such as Amazon and Chewy often have different pricing models than independent veterinary hospitals. Unlike large-volume online pharmacies we purchase medications in much smaller quantities, to maintain inventory so treatments are available when patients need them, and ensure medications are sourced,…

We are deeply sorry for the loss of your beloved dog. We can only imagine how frightening and heartbreaking that experience must have been, especially while you were away from home. Our hearts go out to you and your family. We understand why this experience has left you feeling devastated and angry. No one wants to face an emergency like that, and we are truly sorry for the pain you endured. Our hospital's after-hours emergency service is reserved for our established patients because we have made a commitment to remain available for those animals whose medical histories we know and whose families rely on us for emergency care. If we accepted every after-hours emergency, we would quickly exceed what our on-call team can safely and effectively manage, leaving our existing patients without t…

Thank you for your wonderful feedback, Alicia! We're utterly delighted to hear about your experience with Novak Animal Care. 💛

Thanks for making our day brighter than a freshly polished water bowl! We believe every pet deserves VIP treatment, and we're thrilled you noticed. Give Oscar an extra cuddle from all of us! ❤️🐕